Returns & Exchanges Policy

At Albayan Perfumes, we want you to be completely satisfied with your fragrance journey. If your purchase does not meet your expectations, you may return unopened and unused products within 14 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our customer service team via email with your order number and the reason for the return to receive a Return Authorization.

2

Secure Packaging

Carefully pack the perfume in its original, unopened cellophane wrapping and box to ensure it is protected during transit.

3

Ship the Item

Affix the provided return label to your package and drop it off at any authorized courier location.

4

Inspection and Refund

Once our quality control team verifies the item's condition, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing